We do not ship internationally at this time

Allow 3-7 business days before your order is shipped. Once your order is shipped, it is in the hands of USPS. 

Once your order is shipped, transit time takes around 5-7 days with USPS First class mail and 2-3 days with USPS Priority. However, we cannot guarantee they will arrive in these time frames.

If an incomplete address is provided and the package is being returned, contact us.

If your package says delivered but you did not receive it, unfortunately, this is out of our control. Contact your local postal service regarding your package.

If your package is lost, we are not responsible. Please contact us through email at wellnessbysavannahshae@gmail.com regarding filing a lost package claim. Shipping fees are non-refundable.

Wait 45 days for domestic orders before filing a claim for the lost package, according to USPS.

If the package needs to reship for any reason, the customer is responsible for paying reshipping fees.

We do NOT accept returns.

We do NOT accept refunds/cancellations UNLESS: 

Your package or items arrive damaged from transit then contact us within a week. We will refund you the price of the item or replace it if it is in stock. Shipping fees are non-refundable.